Why Boston Homeowners Choose to Work with Platinum Realty Group - Article Banner

Hello from the team at Platinum Realty Group

We’re a full-service Boston real estate and property management firm with more than 40 years of combined industry experience. We are expert property managers, brokers, and investment consultants. We work with HOAs, investors who are growing established portfolios, new investors, and Boston homeowners who are renting out a property or seeking a new one to buy.

Our team is talented, responsive, and proud of the support we provide to people throughout our community and within our industry. We strive to give each client a platinum level of service. This is what you get when you partner with us, whether you are looking for a new home, selling your home, or looking for someone to manage your investment property.

Today, we want to talk a little bit about why Boston homeowners choose to work with us when there are so many options available in the Boston market. We think you’ll find that we’re unique in a lot of ways, and that’s what helps us drive successful outcomes for the people we work with.

Boston Property Management Protects Your Investments 

We understand the stress that you can feel when you’re renting out a property. New landlords aren’t sure whether it’s going to be worth it, and even experienced investors lose some sleep over the potential for late rent payments, property damage, and other concerns. 

When you work with the property management team at Platinum Realty Group, peace of mind is immediate. Our experience allows you to worry less and earn more. We make the investment process simple, profitable, and hassle-free. Our team takes care of everything for you. There’s no need to worry about chasing down late rent, answering maintenance calls in the middle of the night, or measuring your expenses against your income. You can expect full-service property management when you work with us, and that’s why our clients love what we do for them. 

Here’s what you can expect when we’re leasing, managing, and maintaining your Boston rental property:

  • Accurate rental property pricing. We’ll establish a rental value for your property that’s competitive, profitable, and based on market rents and competing homes.
  • Strategic marketing of your home that includes online advertising and responsive property showings.
  • Careful and thorough tenant screening that results in a qualified tenant and follows all fair housing guidelines. 
  • Documented property condition reports based on inspections.
  • Rent collection and lease enforcement.
  • Rental property accounting and monthly statements.
  • Routine, emergency, and preventative maintenance that’s cost-effective and designed to protect the condition of your rental property.
  • Excellent tenant relationships that lead to less vacancy and turnover.

When we say full-service management, we mean exactly that – full service. There’s not a single detail that you’ll have to worry about. You get peace of mind, professional management, and better ROI.

We’re great with Communication 

A lot of the rental property owners we currently work with came to us after having a terrible experience with other Boston property management companies. Their biggest complaint? The lack of communication they received from their former property managers. 

We think poor communication is unacceptable. 

The owners we work with will tell you we’re responsive, accessible, and available. We respond to you within 24 hours of receiving a phone call or a message from you. There’s no waiting to hear back from us for days. There’s no shuffling you from team member to team member without ever providing an answer. 

We’re here for you and we’re here for your tenants. If you’re working with a property manager who doesn’t communicate well with you, there’s a good chance that property manager isn’t communicating with your tenants, either. That’s dangerous. It often leads to tenant turnover, deferred maintenance issues, and lease violations. All these things cost you money. 

We value communication and make it our mission to be transparent and accountable to you, our clients. You’ll always have multiple ways to reach us.

Our Experience with Boston Properties is broad

You can find any property manager to collect rent, place a tenant, and call a plumber when there’s a leaking toilet. 

However, when you’re trying to make some real money on your investment properties, you need a Boston property management company that goes a little further than that. 

Homeowners work with us because of our unique background and experience across industries. 

We aren’t only experienced in managing rental properties. We have also helped hundreds of people buy their first home, sell a home, and invest for the first time. We have a background in industrial and commercial property management which allows us to approach problems creatively. We also work with HOA companies, and that experience can also be used across multiple scenarios with your single-family home, condo, or even your entire investment portfolio. 

The diversity of our experience and our knowledge is one of our greatest strengths. It allows us to access a network of professionals in a variety of fields, bringing a depth of expertise that other property management companies simply cannot match.

Better Rental Property Maintenance 

Most rental property owners will tell you that maintenance is their biggest challenge. 

We get it. Maintaining your investment properties is crucial. No one wants to rent a home that’s deteriorating. Proper maintenance is an important part of preserving the value of your asset and ensuring you’re earning as much rental income and ROI as you can. 

It’s also expensive. 

Costs are only going up, and finding vendors and contractors you can trust is not always easy, especially if you’re a landlord who doesn’t provide the volume of work that management companies do. 

At Platinum Realty Group, we take a cost-effective approach to maintaining your rental property. We know that our maintenance plans are effective because:

  • They keep your tenants happy, reducing vacancy and turnover.
  • They are preventative, helping you avoid costly emergency repairs. 
  • Our vendors provide exceptional service and their most affordable rates. 
  • Properties remain in great condition, renting to great tenants for high rents.

When you rent out a home, you don’t want to deal with maintenance headaches. And why should you? Instead of answering phone calls at 3:00 a.m. from tenants who are watching the home flood because of a burst pipe, leave it to us. We can handle these things quickly and without additional expenses. 

We have an in-house maintenance staff that handles the simple day-to-day repairs and updates that are needed in your rental property. When walls need to be painted or units need to be cleaned between tenants, we’re able to respond immediately and keep costs to a minimum. Having this professional in-house maintenance resource also allows us to maintain control over prioritizing work and communicating maintenance needs with our owners. 

When larger repairs are necessary, we contact our network of preferred vendors. These are licensed and insured professionals who we have been working with for years. They understand our needs and they know our properties. They do excellent work, they remove a lot of the risk and liability from maintenance issues, and they give us their best prices. 

Boston Investment Property: Earning More and Spending Less

woman holding money, earning moreAll of these reasons that people love working with us are great reasons for you to work with us yourself. But here’s the best reason to work with us: we care about your success. 

We’re huge on numbers. We love data. We analyze your income and your expenses and we look for ways to do better. Really digging into the market and staying a step or two ahead of the trends is our passion. It leads to better investment experiences and more profitable properties for the owners we work with. 

At Platinum Realty Group, we’ve invested heavily in technology. We’ve remained flexible in our business operations as we take care of multiple projects, from HOA management to our brokerage to growing our property management business. We’re ready to help you – whether it’s a single-family home that you once lived in yourself, a collection of condo units, or a small multi-family building with three or four homes. 

For us, it’s more than just managing your property. It’s providing protection for your assets and showing you how to have a better and more profitable investment experience. If you want to grow your portfolio, we’re here to help you leverage what you currently own and identify new opportunities. If you’ve never invested before, we have a long list of tips and strategies we’re happy to share that will help you avoid the common first-time mistakes that many new investors make. 

We’re ready to meet you wherever you are in your journey as a real estate investor. 

Homeowners love working with us because we’re easy to work with. We put your priorities first, and we do our best to take all of the headaches and hassles out of the investment experience. Whether you are buying a home, selling a home, or looking for Boston property management for your investment homes, contact us at Platinum Realty Group. We’re your best local resource.